IT
Consulting & Service
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Service Desk
A Service Desk is a primary IT capability called for in IT Service Management (ITSM) as defined more...

Configuration Item
The term configuration item or CI refers to the fundamental structural unit of a configuration management more...

RFC
Changes in the IT infrastructure may arise reactively in response to problems or more...

CAB
While change management makes the process happen, the decision authority is the Change Advisory Board (CAB) more...
References

Project Management

Project Manager at Emphasys GmbH to centralize the 1st. Level Support for procurement software of a german corporation.

Project Manager at T-Systems MMS GmbH to centralize the 1st. Level Support for procurement software of a german corporation.

Project Manager at IBM Germany for outsourcing and implementation of several international multilingual IT Helpdesks for car industry, Banks, tire industry and elektric/electronic industry.

References and certificates regarding these positions are available

Software Development

Warehous software

Warehous software

10 languages translation software for car parts

10 languages translation software for car parts

Website Projects

You can see below some of my finished Projects website development/design and search engine marketing.


Baseballbuch - The german online book about a fascinating sport

http://baseball.online4u.eu/german/index.htm


Accomplished tasks: Development and design


German Baseball- and Teeball School program Pitch - Hit & Run

http://baseball.online4u.eu/phr/index.htm


Accomplished tasks: Development and design


SUN SEA SPORT AND TOTAL SATISFACTION ON THE COSTA DEL SOL

http://actionspain.online4u.eu


Accomplished tasks: Development and design


Affiliate Marketing

http://www.affiliworld.info


Accomplished tasks: Development and design


Antonio Alvarez - Malermeister, Stuckateur

http://www.antonio-alvarez.com/web/index.html


Accomplished tasks: Development and design


BCIS IT-SYSTEME GmbH

http://www.bcis.de


Accomplished tasks: Development and design


Reforms, Garden & Landscaping

http://www.paraiso-reformas.com


Accomplished tasks: Development and design


Marbella Design Academy

http://www.designschool.com


Accomplished tasks: Search Engine Marketing Services


Castillos hinchables

http://www.saltofeliz.com


Accomplished tasks: Search Engine Marketing Services
SPOC
A point of contact (POC, also single point of contact or SPOC) is more...

Incident Mgmt.
Incident Management (IcM) is an IT Service Management (ITSM) process area more...

Problem Mgmt.
No entries in english language more...

Change Mgmt.
Change Management is an IT Service Management discipline. The objective of Change Management in this more...
IT
Consulting & Service